Terms and conditions

Terms and conditions

Welcome to HyperChat! By accessing and using our website and services, you agree to comply with these Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, please do not use our services.

Last updated on 7th February 2024

Acceptance of Terms

By using HyperChat, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy. These terms apply to all users, including visitors, registered users, and businesses.


Services Provided

HyperChat offers a chatbot platform that enables businesses to create, manage, and deploy AI-powered chatbots across multiple channels. We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.


Account Registration

To access certain features, you may be required to create an account. You agree to provide accurate, complete, and updated information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.


Acceptable Use

You agree to use HyperChat responsibly and not for any unlawful or prohibited activities. You shall not:

  • Use HyperChat to harass, abuse, or harm another person or entity.
  • Attempt to gain unauthorized access to our platform or systems.
  • Transmit any harmful code, including viruses, worms, or malware.
  • Engage in any activity that interferes with the functionality or security of our services.

Intellectual Property

All content, design elements, trademarks, logos, and intellectual property associated with HyperChat are owned by us or our licensors and are protected by copyright and trademark laws. You are granted a limited license to use our services solely for your business or personal use. You may not copy, modify, or distribute any content without our written consent.


Subscription and Payment Terms

Certain features of HyperChat may require a subscription. By subscribing, you agree to pay the applicable fees on the scheduled due dates. Prices are subject to change, and we will notify you of any price adjustments. All fees are non-refundable unless otherwise stated.


Termination

We reserve the right to terminate or suspend your access to HyperChat, with or without notice, for violating these Terms and Conditions or engaging in harmful activities. Upon termination, your right to access the services will cease immediately.


Limitation of Liability

To the fullest extent permitted by law, HyperChat and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our services, even if advised of the possibility of such damages.


Indemnification

You agree to indemnify, defend, and hold harmless HyperChat and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.


Changes to Terms

We may revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of HyperChat after such modifications signifies your acceptance of the revised terms.


Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved exclusively in the courts.


Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Improve, personalize, and expand our services
  • Phone: +(60) 11-1329 8172
  • Address: 3B, Jalan SS 6/12, Ss 6, 47301 Petaling Jaya, Selangor, Malaysia

Thank you for choosing HyperChat. We are excited to support your business with our innovative chatbot solutions.


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