1. Cancellation Policy

• Service subscriptions can be canceled at any time via your account dashboard or by contacting our support team.
• Cancellations will be effective at the end of the current billing cycle. No partial refunds are issued for unused portions of the subscription.

2. Refund Policy

• Refunds are only applicable for errors caused by Hyperchat (e.g., double billing, failure to deliver promised services).
• Requests for refunds must be made within 30 days of the initial transaction.

3. Exclusions:

Refunds are not provided for:

• Change of mind after services have been delivered.
• Subscription renewal fees if the cancellation was not initiated before the renewal date.

For cancellation or refund requests, please contact our support team at [email protected] with your details and proof of purchase.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Improve, personalize, and expand our services
• Phone: +(60) 11-1329 8172
• Address: 3B, Jalan SS 6/12, Ss 6, 47301 Petaling Jaya, Selangor, Malaysia

Thank you for trusting HyperChat with your personal information. We are committed to protecting your privacy and providing a secure experience.